Santander Consumer Bank: valued services to manage Customer Care and Credit
CTI, cost reduction and performance analytics, centralized governance of After-Sales Customer Care and Credit Collection services.Discover more
The Ministry of Economy and Finance innovates phone services
Contact Center, IVR, Help Desk, monitoring and reporting for General Administration, Personnel and Services Departments.Discover more
Banca ITB launches Business Customer Care services, with Fastweb and Reitek.
The first European bank set up for a specific trade association. Thousands of shops will benefit from new Payment Services and Customer Care.Discover more
A brand new Technology Partner for Fides Credit Management services
Development of Contact Center and Customer Interaction operations, to support one of top Italian Credit Collection and Services company.Discover more
Live Chat and Web Call Back features new 'BancoPosta Click' bank accounts
Following PosteMobile, another Online Engagement service for Poste Italiane Group. Learn more about the solution for BancoPosta!Discover more
To coordinate and monitor the marketing and sales activities of commercial partners.Discover more
How is your campaign going now? Take the right decisions to sell more!Discover more
Live chat and contact centre: more conversions, better customer service, more sales!Discover more
New Releases Developments Updates
easyCIM is the #1 solution in Italy for number of operator desks handled, the references and quality of the projects implemented. Release .3 fulfils the evolving needs of Sales Force Automation integrated with Campaign Management and CRM to strengthen its position of leadership on the market.